Our jewellery is crafted from premium materials including 18K gold PVD-plated stainless steel, stainless steel with silver finishes, and our Meem Collection features S925 sterling silver with natural gemstones like nephrite jade and white jadeite. Each product description includes detailed material information.

Yes! Our jewellery is waterproof, tarnish-free, and hypoallergenic. You can wear it in the shower, pool, gym, or ocean without worry. For maximum longevity, we recommend removing before applying harsh chemicals (like bleach or chlorine treatments) or during abrasive activities. Store in a cool, dry place when not wearing.

For detailed care instructions, read our complete gold jewellery care guide.

UK Standard Shipping: 2–4 business days

UK Express Shipping: 1–2 business days

International Shipping: 5–10 business days (may vary by location)

UK Standard Shipping: £2.99

UK Express Shipping: £4.99

Free UK Shipping: On orders over £50

International Shipping: Calculated at checkout

Yes, we currently ship to many countries worldwide, including the United Kingdom, United States, Canada, and across the European Union.

If you're unsure whether we ship to your location, feel free to contact us here, and we’ll be happy to assist.

International orders may be subject to customs fees or import taxes. These are the buyer’s responsibility and not included in the item or shipping price.

You have 14 days from the date of delivery to notify us if you’d like to return an item. Once approved, you’ll have an additional 14 days to send it back. All items must be unused and in their original packaging.

📩 Please contact us at support@jeweldrop.co.uk before returning any item.

For full details, please refer to our Returns & Refunds Policy.

Please note: Return shipping costs are the responsibility of the customer.

We currently do not offer exchanges. If you'd like a different item, please return your order and place a new one.

We’re so sorry about that! If your item arrives damaged, please email us immediately at support@jeweldrop.co.uk with your order number and a clear photo of the damage.

We ask that you notify us as soon as possible so we can resolve the issue swiftly.